We gather various types of information from you, whether directly or indirectly, in line with this Privacy Policy. This information is collected when you engage with our website, use our applications, or interact with our services. Please note that without providing the requested information, certain products or services may not be available to you.

To access our website, applications, software, products, or services, we may require certain personal details that could identify you or your organization. Here’s how we collect Personal Information:

- When you inquire through our online platforms, we collect Personal Information such as your contact information, including email addresses, phone numbers, company name, location, and any other information you provide related to your inquiry.

- When corresponding with us via email, we collect Personal Information such as your email address, phone numbers, location, and any other relevant details. We retain email communications indefinitely. By reaching out to us via email, you consent to the storage of your Personal Information in our customer databases.

We collect non-personal information when you engage with our services, software, and devices, which may include:

- Device-specific information such as model, operating system, unique identifiers, and network information.

- Log data that is automatically collected when you use our services.

- Location data, including information from your device's GPS and our provided GNSS devices.

- Unique application numbers that may be sent to us upon installation.

- Network, WiFi, and Bluetooth permissions required for certain services.

The information we collect, including Personal Information, is used for the following purposes:

- To grant access to and facilitate the use of our website, applications, software, products, and services.

- To notify you of updates to our software, products, and services, and to provide necessary updates.

- To troubleshoot technical issues with our software, products, and services.

- To diagnose issues with devices or software code.

- To track the use of our devices, software, products, and services.

- To enhance our operations and services, understand customer needs, and develop new solutions.

- To offer warranty support and post-sales services.

We employ cookies, pixel tags, beacons, scripts, and similar technologies to tailor our content to your preferences, provide useful tools, remember your purchases and inquiries, and enhance the convenience and efficiency of our website, products, and services. For more details, please refer to our Cookies Policy.

We do not sell, trade, or rent your Personal Information to third parties without your explicit consent. We refrain from sharing your Personal Information with external companies, organizations, or individuals for any purpose. However, we may share non-personal, aggregated information with third parties.

Our website may include links to third-party websites or services that are beyond our control. We are not accountable for the privacy practices of these third parties.

We retain your Personal Information for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We also keep your Personal Information to meet legal obligations, settle disputes, and enforce our legal agreements and policies. Additionally, we retain usage data for internal analysis.

Your information, including Personal Information, may be transferred to and stored on servers located outside of your jurisdiction, where data protection laws may vary. If you provide information to us from outside China, please be aware that we transfer and process that data, including Personal Information, in China. We take all necessary steps to ensure that your data is handled securely and in compliance with this Privacy Policy.

We reserve the right to update this Privacy Policy at any time. The revised policy will be posted on our website with the date of the most recent revision.

Should you have any questions or concerns regarding our Privacy Policy, please feel free to reach out to us at contact@spherefixgnss.com.